Whether it be an external project or an internal initiative, requesting feedback allows for multiple perspectives to be considered concerning an employee's performance.
Who Can Request Feedback?
As a Super User or Admin, you have the ability to request feedback for anyone in the company both internal and externally.
As a Manager, you have the ability to request feedback regarding anyone on your team both internal and externally.
All users, regardless of their role, can self-request feedback about themselves. However, employee-level users can only request internal feedback on themselves, which means they can only request input from colleagues and team members within the organization. To learn more about self-requesting feedback, please visit this article.
The process for requesting feedback within the 360 Degree Feedback application is the same for managers, super users, partners and admins. These users have access to request feedback from an existing 360 template in the library or directly within the 360 Degree Feedback application.
To learn more about assigning templates, visit this article.
For information about creating 360 templates, visit this article.
Steps for Requesting Feedback in the 360 Degree Feedback App
If you are a manager, super user, partner or admin you can request feedback directly within the 360 Degree Feedback Application. To do so, you will follow the steps below:
Access the 360 Feedback application by navigating to Apps > 360 Feedback. Click on the green plus button in the upper right corner of the app and select the appropriate feedback type. The feedback options may vary depending on your account settings.
Once in the feedback request, there are three tabs to be completed. Once each tab is complete, you will click “Request” in the top right corner.
Questions Tab: This section allows you to select a template from your library or create a set of questions from scratch.
If you select a template, the information will pre-populate and it will not be editable. You will need to select a due date for the responder before moving to the next section.
If you decide to create a question set from scratch, you will be prompted to enter the following information:
Due Date for responder
Optional instructions/guidance for the responder. This information will populate at the top of the 360 form before the questions.
You may have the option to ask the evaluator for feedback on the user’s Objectives and Core Values from the current Performance Review (if one is actively assigned). These options may be hidden based on an account setting.
If desired, select a 360 project from the dropdown menu.
Enter your questions
You can choose from three types of questions: Likert, text, or a combination of both.
The Likert scale ranges from "Strongly Agree" to "Strongly Disagree."
You can add a maximum of 20 questions.
Feedback For Tab:
Select who the feedback is regarding.
Depending on your user role, your options for this tab may be limited.
Feedback From Tab:
Select who will be providing feedback.
The people selector for who the feedback is from will include everyone in the company. Click here for questions regarding the People Selector.
Once these fields have been completed, you will then be able to click the 'Request' button to send your feedback request. To learn more about accessing and tracking feedback requests, please refer to this article.
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