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All CollectionsFAQs - Check-Ins
Why Can't I View a Check-In for My Team?
Why Can't I View a Check-In for My Team?
Updated over 5 months ago

There are a few reasons why you might not be able to view a team member's Check-In.

  1. Employee Not Included in the Team Check-In Table:

    • Ensure Manager Assignment: Verify that you are assigned as the employee's Primary or Secondary Manager.

    • Check Navigation Selector: Make sure you have selected "My Team" in the top navigation selector.

  2. Employee Within Your Reporting Structure:

    • If you are not the Primary or Secondary Manager but the employee is within your reporting structure, remove the Manager pre-filter and apply it. This will display all employees within your organizational reporting structure.

  3. Employee Has Not Checked-In Yet:

    • If your employee has not yet checked in, the "View" option will not be available in the dot menu.

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